Returns
We truly hope you love your order!
If you are not 100% satisfied with your items though, please get in touch and we'll do our best to help you.
Please note, all of our products are made to order, therefore we cannot accept any returns or exchanges. Should there be any faults with your item or order, please reach out to us with images and we will work with you to resolve the issue.
INTERNATIONAL RETURNS/REFUNDS
If an item ‘bounces back’ to us because it was unable to be delivered, either because you entered the shipping address incorrectly, or because you failed to respond to the delivery attempts by asking the courier to redeliver to a suitable time/safe place, then you may be deducted a shipping and handling fee, or may not be refunded at all depending on the costs to us. Please note that we are charged for return shipping in these instances, which is why we cannot process a refund. If you still would like the item, you must reorder.
If you require further assistance, please contact us at info@maidbridal.com